// Managed Communications

Unified communications, fully managed.

Voice, video, chat, and presence unified across your organization — Microsoft Teams, Zoom, and UCaaS platforms fully managed.

Stop juggling multiple collaboration tools. We deploy, integrate, and operate your entire UC environment — from Teams Direct Routing to native SIP — with 24/7 NOC monitoring and contractual uptime SLAs.

All Platforms Operational

Platform Uptime 99.99%

MOS Score 4.2+

Microsoft Teams Zoom Direct Routing Presence Video Conferencing 24/7 NOC

Talk to an expert View products

UC Platform Monitor Live

Active Users

5,840+

All provisioned

Sessions Today

18,240

Across all platforms

MOS Score

4.28

Above SLA threshold

Platform Uptime

99.99%

All systems clear

Session Volume (12mo)

JanAprAugNow

Voice Calls9,840

Video Sessions6,120

Chat/Presence2,280

Platform Status

Platform	Users	MOS	Status
Microsoft Teams	3,240	4.31	Healthy
Zoom	1,480	4.28	Healthy
Webex	640	4.26	Healthy
Native SIP	480	4.29	Healthy
Direct Routing	—	4.33	Active

Live Activity

Teams Direct Routing health check passed4m ago

Zoom policy update deployed — 6 tenants18m ago

MOS alert cleared — QoS policy adjusted, Client C35m ago

New user batch provisioned — Teams, 84 seats1h ago

Platform uptime SLA verified — all clients compliant2h ago

// UC Plan Comparison

Unified communications at your scale.

Every UC plan is fully managed — choose based on team size, video needs, and integration requirements.

Legacy On-Prem UC

On-prem appliances

Cloud-Only UC

3rd-party SaaS

The InfoNet Omni

Managed UC — end-to-end

Logic

A wall of on-prem appliances — voice server, video bridge, IM server.

A SaaS app for talking, riding over whatever network you have.

Voice, video, and chat unified — carried on a network we run end-to-end.

Platform Choice

Whatever your vendor still sells — usually behind on Teams and Zoom.

One platform, take it or leave it.

Microsoft Teams, Zoom, or UCaaS — fully managed across whichever you've standardized on.

Call & Video Quality

Quality-of-service that ends at your firewall.

SaaS optimization stops at the cloud edge — your last mile is on you.

QoS prioritized end-to-end across the carrier path; consistent MOS scores at every site.

Adoption & Change

Training is your problem.

Generic onboarding videos.

Hands-on rollout, training, and admin support — humans, not docs.

Compliance

Bolt-on recording appliance and a binder of compliance procedures.

SaaS-only attestation; e911, retention, and recording integration are your problem.

Recording, retention, and e911 wired into both the platform and the network.

Accountability

UC vendor + carrier + integrator — three vendors, three SLAs.

"Open a ticket. The network is the customer's responsibility."

One number — we own the platform integration and the carrier path.

// Key Features

One platform for every conversation.

Voice, video, and chat unified and managed — so your team communicates without friction.

Voice, Video & Chat Unified

Your entire collaboration stack — calls, video meetings, instant messaging, and presence — deployed and managed as a single service. One vendor relationship, one SLA, zero integration headaches.

Microsoft Teams & Zoom Integration

Deep integrations with Teams Direct Routing, Zoom Phone, and Webex — configured and maintained by InfoNetworks. We handle licensing, policies, dial plans, and platform updates so you never fall behind.

Presence & Collaboration

Real-time presence, shared calendars, and collaboration workflows configured for your organization. Every integration tested and monitored — from directory sync to CRM connectors.

// How It Works

Assessment to live in under 45 days.

We assess your current environment, design a unified platform architecture, and deploy it with zero disruption — then manage it 24/7 with full SLA accountability.

Step 01

Platform Assessment

We audit your existing collaboration tools, licenses, integrations, and network readiness — identifying gaps, redundancies, and the optimal UC architecture for your organization.

Step 02

Deployment & Integration

We deploy and configure your unified platform — Teams Direct Routing, Zoom Phone, or a hybrid architecture — with full directory integration, dial plan configuration, and user provisioning.

Step 03

Ongoing Management

24/7 NOC monitors platform health, MOS scores, and session quality across every UC service. Policy changes, user additions, and platform updates are handled entirely by InfoNetworks.

// Why It Matters

Voice infrastructure that just works

99.99%

Voice Uptime

Carrier-grade reliability with redundant infrastructure, automatic failover, and proactive monitoring — your lines stay up.

MOS>4.2

Call Quality

Continuous MOS scoring and QoS enforcement mean every call sounds clear — we catch quality issues before your users do.

0 Unmanaged

Lines

Every line, circuit, and endpoint in your environment is inventoried, monitored, and managed — no shadow infrastructure.

Unified communications, fully managed.

Unified communications at your scale.

One platform for every conversation.

Assessment to live in under 45 days.

What's included

Voice infrastructure that just works

Your entire voice infrastructure,
fully managed.

Unified communications, fully managed.

Unified communications at your scale.

One platform for every conversation.

Assessment to live in under 45 days.

What's included

Voice infrastructure that just works

Your entire voice infrastructure,fully managed.

Your entire voice infrastructure,
fully managed.