// Managed Voice — Use Case
Analog Line Survival — fire panels, elevators, and gates that just work
Provision, monitor, and maintain the analog lines behind your life-safety and access systems — so the line that matters most is never the one that fails first.
Fire alarm dialers, elevator emergency phones, gate intercoms, and alarm panels all require dedicated analog lines to pass code inspections and remain operational. These lines are often on carrier contracts nobody manages, connected to hardware nobody monitors, and discovered missing only during an AHJ inspection or an actual emergency. InfoNetworks takes full ownership of analog line provisioning, monitoring, and compliance documentation.
// What We Deliver
Lines that pass inspection and work in an emergency
Code-Compliant Provisioning
We provision analog lines that meet NFPA 72, ASME A17.1, and local AHJ requirements for fire, elevator, and access applications. Every line is documented with carrier information, line type, and connected device — ready for your next inspection.
24/7 Line Health Monitoring
We monitor line status continuously. If a line goes down — carrier outage, cut pair, failed NID — we know before your AHJ does. Alerts fire immediately and a technician is dispatched to restore service within the timeframe required by code.
Tier-1 Carrier Direct
We source analog lines directly from Tier-1 carriers — not resellers — so escalation paths are short and repair commitments are enforceable. For POTS lines, we also evaluate and provision cellular analog line replacements (CLR) where carrier POTS is being sunset.
// How It Works
From undocumented to fully managed
Most organizations discover analog line problems during inspections or failures — not before. We flip that model by auditing every life-safety line in your environment, documenting everything, and establishing continuous monitoring before there's an incident to respond to.
Step 01
Analog Line Audit
We inventory every analog line in your environment — fire panels, elevator phones, gate intercoms, alarm dialers, fax lines — and match each to its carrier contract, connected device, and code requirement. Gaps and undocumented lines are flagged immediately.
Step 02
Carrier Consolidation & Compliance Documentation
We consolidate lines to a single managed carrier relationship and produce a compliance document package for each line — device connection, code reference, line test results, and carrier contact. This is the file you hand to your AHJ or fire marshal.
Step 03
Monitoring Enrollment
Each line is enrolled in continuous monitoring. We test dial tone, detect loop current drops, and confirm device connectivity on a scheduled basis. Alerts route to our NOC first — we resolve before escalating to your team in most cases.
Step 04
Annual Certification Support
When your annual fire inspection or elevator certificate is due, we pull the line test logs, provide carrier certification letters, and support the inspection process. No scrambling to find documentation or track down a carrier rep the morning of the inspection.
// Who It's For
Right for you if...
This use case is for any building owner, property manager, or facilities director responsible for a structure with fire suppression, elevator service, gate access, or monitored alarm systems. It's especially critical for multi-tenant commercial buildings, healthcare facilities, schools, senior living communities, and any property where life-safety code compliance is audited regularly. If you've ever had a fire inspection delayed because a phone line wasn't working, or discovered a line had been dead for months without anyone knowing, this is the managed service that prevents the next occurrence.
// FAQ
Common questions
Q
Can't we just use a VoIP line for our fire panel?
In most jurisdictions, no — at least not standard VoIP. NFPA 72 and local AHJ requirements specify POTS (Plain Old Telephone Service) for fire alarm dialers. However, cellular analog line replacements (CLR devices) are increasingly code-accepted. We evaluate your specific jurisdiction's requirements and recommend the right solution — whether that's a maintained POTS line or a compliant cellular replacement.
Q
Carriers are sunsetting POTS lines — what happens to our fire panel?
This is an active issue at many facilities. As carriers retire copper POTS infrastructure, analog life-safety lines need alternatives. We assess your specific code requirements and provision cellular analog line replacements (CLRs) where permitted — devices that present a POTS interface to your panel but transmit over cellular, with battery backup and carrier-grade reliability built in.
Q
How often do you test the lines?
Continuous loop current and dial tone monitoring runs 24/7. In addition, we perform monthly active test calls from each line to confirm end-to-end connectivity to the monitoring station or dispatch center. Annual test documentation is produced to support your inspection cycle. If a line fails at any point between tests, monitoring catches it within minutes.
// Ready to protect your life-safety lines