// Managed IT — Use Case

Your Team Is the Attack Surface. Train Them Accordingly.

Ongoing phishing simulations, bite-sized security training, and measurable click-rate improvement — so your users become a defense layer instead of a vulnerability.

Ninety-plus percent of breaches start with a phishing email. You can't firewall your way out of that; you have to train your way through it. One-off annual training doesn't move the needle — but consistent, short, relevant training plus simulated phishing does. We run realistic phishing simulations, deliver targeted micro-training when users click, track improvement over time, and report to leadership on the organization's real-world risk posture.

Awareness That Actually Changes Behavior

Realistic Phishing Simulations

Monthly campaigns using current attack patterns (Microsoft login pages, DocuSign lures, executive impersonation) — measured with industry-benchmark click rates.

Just-in-Time Training

When a user clicks, they get a short, relevant training moment immediately — the teachable moment, not an email three weeks later.

Reporting & Trend Analysis

Monthly reports on click rates, report rates, repeat offenders, and improvement over time — data you can take to your board or insurance carrier.

Simulate, Train, Measure, Improve

We launch a baseline simulation to measure starting click rates, enroll all users in ongoing micro-training, run monthly simulations with varying lures, and report trending data. High-risk users get additional coaching; consistently low-risk teams are recognized. The program compounds over time into measurable risk reduction.

Who This Is For

Every business. Specifically required or expected for: regulated industries (HIPAA, PCI, SOC 2), cyber insurance renewals, and any organization that has experienced or narrowly avoided a business email compromise. The ROI is highest where users currently get no ongoing training.

Common questions

Q

Isn't phishing simulation demoralizing for employees?

Only if done badly. We run simulations as learning opportunities, not gotchas — the communication is supportive, the training is bite-sized, and the framing is "we're all defending together." Done right, teams appreciate it.

Q

What click rate is "good"?

Industry baselines start around 20-30% for untrained organizations. Mature programs get below 5%. More important than absolute rate is the direction — we measure improvement quarter over quarter and benchmark against peers.

Q

How does this work for busy executives who just want to ignore security training?

Executive targeting deserves special attention — they're the favorite phishing target. We handle executive training with a lighter touch (shorter, more relevant, tied to actual incidents) and often private coaching if simulation results show a pattern.

// Ready when you are

The cheapest security control you'll ever deploy is a trained user.

Start Phishing Simulations