// Industries — Auto Dealerships
Bay Doors Open, Estimates Out, Parts In.
IT, phones, and shop-floor infrastructure for independent auto repair and body shops — shop management system support, estimating integration (Mitchell, CCC, Audatex), parts connectivity, and customer communication that actually reaches customers.
Independent auto repair and collision shops run on throughput: cars in, diagnosed, estimated, parts ordered, repaired, delivered. Every friction point costs billable hours. We build the tech layer — shop management system (Mitchell, CCC, Audatex, RO Writer, Tekmetric, Shop-Ware), phone integration with customer callbacks and text updates, parts connectivity (WorldPAC, Nexpart, PartsTech), and security that keeps customer PII and VINs safe.
// Value Prop
Shop-Specific Infrastructure
SMS & Estimating Platform Support
Tekmetric, Shop-Ware, RO Writer, Mitchell 1, CCC ONE, Audatex, and major mechanical SMS — hosting, integration, and reliability.
Customer Communication
Integrated phones with text-update capability, automated status messages, and review-request workflows — because modern customers expect real-time updates.
Parts & Supplier Connectivity
Integrated parts ordering through WorldPAC, Nexpart, PartsTech, MOTOR, and major supplier portals — with pricing and availability in the SMS workflow.
// How It Works
Throughput-Oriented Infrastructure
We audit the shop workflow end-to-end — from initial call to delivery — and optimize each technology touchpoint. Faster estimates. Faster parts ordering. Better customer communication. Integrated phone system that captures every inbound call and converts missed calls into scheduled appointments.
// Who It's For
Who This Is For
Independent auto repair shops, collision and body shops, specialty automotive service (transmission, tire, diesel, European specialist), mobile repair operations, and multi-shop owners. Especially valuable for shops with 3+ technicians where workflow friction is capping growth.
// FAQ
Common questions
Q
Do you work with our insurance DRP requirements?
Yes — collision shops on insurance DRPs have specific EMS/BMS requirements. We support CCC ONE, Mitchell Cloud Estimating, Audatex, and the data exchange standards insurers expect.
Q
Can you integrate with our parts suppliers?
Yes — PartsTech, WorldPAC SpeedDIAL, Nexpart, MOTOR, and most major supplier portals integrate with modern SMS platforms. We handle the setup and ongoing integration.
Q
What about customer text messaging from our main number?
Yes — SMS from the shop's main business line (toll-free or local) integrated with the SMS platform. Customers get text updates; staff respond from a shared console. Personal cell texting from technicians is never the right answer.
// Ready when you are