// Managed Communications

Cloud fax, fully managed.

HIPAA-compliant cloud fax with zero hardware — send and receive via email, web portal, or API with full audit trails.

Eliminate physical fax machines and the compliance risk that comes with them. We migrate your fax numbers, configure your gateway, and manage the entire service — with 99.99% uptime and HIPAA-compliant delivery built in.

Gateway Operational
Uptime 99.99%
Success Rate 99.8%
Cloud Fax HIPAA Compliant Email Delivery API Integration Audit Trail 24/7 NOC
Talk to an expert View products
Fax Gateway Monitor Live
Faxes Today
2,841
Sent & received
Success Rate
99.8%
Above SLA threshold
Compliance
HIPAA ✓
Fully certified
Uptime
99.99%
Gateway clear
Fax Volume (12mo)
JanAprAugNow
Inbound1,640
Outbound980
API Delivery221
Fax Routes
RouteDIDsTodayStatus
General Fax481,240Healthy
Medical Records24820HIPAA ✓
Legal Documents12410Healthy
API Endpoints8221Active
Archive Route4150Monitored
Live Activity
HIPAA compliance scan passed — all routes clear5m ago
New fax number ported — Client D, 6 DIDs20m ago
Gateway failover test passed — all routes responsive38m ago
API delivery webhook configured — Client E1h ago
Monthly audit trail export completed — all clients2h ago
Faxes Today
2k+
Sent & received
Success Rate
99.8%
Delivery confirmed
Uptime
99.99%
Contractual SLA
Open Alerts
0
Gateway clear

// Cloud Fax Comparison

Secure digital fax at any volume.

Every plan delivers HIPAA-ready fax with zero hardware — choose based on page volume, compliance requirements, and retention needs.

Legacy Fax
Physical machines & copper
Cloud-Only Fax
3rd-party SaaS
The InfoNet Omni
Managed cloud fax
Logic
Physical fax machines and fax servers tethered to copper.
A SaaS app riding over whatever internet you happen to have.
Cloud fax fused with the same managed network that carries it.
Compliance
HIPAA-by-accident; audit logs trapped on a server in a closet.
HIPAA-attested SaaS, but the network path is unmanaged.
HIPAA, encryption, and audit trails — end-to-end across app and network.
Hardware Footprint
Fax machines, fax servers, dedicated copper, ongoing maintenance.
Zero on-prem hardware — but zero on-prem support either.
Zero hardware, and your team isn't on the hook for delivery.
Delivery Reliability
Hangs on the copper plant; busy signals and partial sends.
Best-effort delivery over the public internet.
Guaranteed delivery on a managed network — retry, recover, log.
Volume & Scale
Each line caps you; more pages = more hardware.
Page-tiered plans with overage surprises.
Scale volume without re-provisioning — capacity grows with you.
Accountability
One vendor for the fax server, another for the copper.
"Check your internet connection."
One number for the fax service and the network underneath it.
Get a Fax Migration Plan

// Key Features

No hardware. No compliance risk. No maintenance.

Cloud fax with enterprise delivery options and HIPAA compliance built into every transmission.

Cloud Fax, Zero Hardware
Replace every physical fax machine with a cloud gateway — no equipment to manage, no toner, no paper jams. Send and receive via email, web portal, or API from any device, anywhere.
HIPAA Compliance Built In
Every transmission encrypted in transit and at rest. Audit trails, access controls, and BAA documentation included — keeping healthcare, legal, and financial fax workflows fully compliant by default.
API Integration & Delivery
Native API and webhook delivery mean faxes flow directly into your EHR, CRM, or document management system — automating workflows that previously required manual processing and physical handling.

// How It Works

Number transfer to live in under 2 weeks.

We port your fax numbers, configure your cloud gateway, and go live with HIPAA compliance and 24/7 monitoring — replacing every physical machine with zero service interruption.

Step 01
Number Transfer
We inventory your existing fax numbers, initiate porting with your current carrier, and keep service continuous throughout the transfer window — no missed faxes during cutover.
Step 02
Gateway Configuration
We configure your cloud fax gateway — routing rules, delivery methods (email, portal, API), HIPAA encryption settings, and integrations with your existing business applications.
Step 03
Managed & Monitored
24/7 NOC monitors delivery success rates, gateway availability, and compliance posture. Every failed transmission is investigated and resolved before it impacts your operations.

// Products

What's included

Every product is actively managed with guaranteed SLAs and 24/7 NOC oversight.

Phone System
Hosted PBX with enterprise features — auto-attendant, call groups, voicemail-to-email, and mobile softphone — all managed and monitored 24/7.
Learn more
Analog Lines
POTS line management and replacement — keep legacy analog devices operational or migrate to SIP trunks with full number portability and uninterrupted service.
Learn more
Unified Communications
Voice, video, chat, and presence unified across your organization — deep integrations with Microsoft Teams, Zoom, and leading UCaaS platforms, all managed by InfoNetworks.
Learn more
Fax Services
Secure cloud fax replacing physical machines — send and receive via email, web portal, or API. HIPAA-compliant with full audit trails and zero hardware maintenance.
Learn more

// Why It Matters

Voice infrastructure that just works

99.99%
Voice Uptime
Carrier-grade reliability with redundant infrastructure, automatic failover, and proactive monitoring — your lines stay up.
MOS>4.2
Call Quality
Continuous MOS scoring and QoS enforcement mean every call sounds clear — we catch quality issues before your users do.
0 Unmanaged
Lines
Every line, circuit, and endpoint in your environment is inventoried, monitored, and managed — no shadow infrastructure.

// Ready to simplify communications

Your entire voice infrastructure,
fully managed.

Talk to an InfoNetworks engineer — we'll design a communications plan built around your environment.

Schedule a consultation