// Managed IT — Use Case
When the Worst Has Already Happened.
Incident response, forensic investigation, ransomware recovery, and post-breach hardening — delivered by a team that's been through this exact scenario before.
You're here because something has gone wrong. Ransomware note on the screen. Accounts compromised. Data exfiltrated. The hours after a breach are when the right decisions matter most — contain the incident, preserve evidence, communicate carefully, recover operations, and avoid making things worse. We run post-breach response as a managed service: technical containment, forensic investigation, recovery planning, communication support, and the hardening afterward that ensures the same thing doesn't happen again.
// Value Prop
Response Built for the First 48 Hours
Rapid Containment
Isolate compromised systems, disable compromised accounts, block exfiltration paths, and stop the spread — within hours of engagement.
Forensic Investigation
Preserve evidence to insurance and legal standards, identify root cause, map attacker movement, and determine what was actually compromised versus what was claimed.
Recovery & Hardening
Restore systems from clean backup, rebuild compromised endpoints, rotate credentials, and implement the controls that would have prevented the incident in the first place.
// How It Works
Contain, Investigate, Recover, Harden
The first call gets a senior engineer on the line immediately. We assess the scope, initiate containment, coordinate with your insurance carrier and legal counsel, run forensic analysis, restore operations from clean backups, and then lead the post-incident hardening. We stay engaged until the incident is closed and the controls that prevent recurrence are in place.
// Who It's For
Who This Is For
Businesses actively experiencing a security incident — ransomware, business email compromise, data breach, suspicious activity. Also for organizations that have been recently breached and need post-incident support, and companies wanting an incident response retainer in place before they need it (which is always the right call).
// FAQ
Common questions
Q
We think we've been hit by ransomware. What do we do right now?
Call us. Don't pay yet. Don't delete anything. Don't power off affected systems (powering off loses memory evidence). We'll triage on the initial call and mobilize containment within hours.
Q
Will you negotiate with ransomware attackers?
Only when it's the right call, with legal and insurance approval — and usually through a specialist negotiator. The decision to pay is complex (legal, ethical, operational) and we help you make it with full information, not under pressure.
Q
Can you help us get through the insurance claim?
Yes. Working with your carrier-selected breach coach and forensics team is standard — we coordinate with them, provide technical support, and make sure documentation meets claim requirements.
// Ready when you are