// Managed Communications

Hosted PBX, fully managed.

Enterprise-grade cloud phone system with auto-attendant, call groups, voicemail-to-email, and mobile softphone.

Stop managing phone systems and start managing your business. We deploy, configure, and operate every extension, call flow, and integration — with 24/7 NOC monitoring and contractual SLAs on call quality.

All Systems Operational
Voice Uptime 99.99%
MOS Score 4.2+
Hosted PBX Auto-Attendant Voicemail-to-Email Call Groups Softphone 24/7 NOC
Talk to an expert View products
PBX Fleet Monitor Live
Extensions Active
8,240+
All provisioned
MOS Score
4.28
Above SLA threshold
Calls Today
24,812
Across all clients
Voice Uptime
99.99%
All systems clear
Call Volume (12mo)
JanAprAugNow
Inbound14,320
Outbound8,941
Internal1,551
Extension Groups
GroupExt.MOSStatus
Sales Ring Group2484.31Healthy
Support Queue1844.28Healthy
Executive Suite424.35Healthy
Remote Workers1,2044.19QoS Watch
Auto-Attendant IVR——Active
Live Activity
PBX failover test passed — all 12 sites3m ago
Auto-attendant menu updated — Client A14m ago
MOS alert cleared — QoS policy adjusted28m ago
New extension batch provisioned — 42 seats1h ago
Voicemail-to-email delivery confirmed — all clients2h ago
Managed Lines
12k+
Active voice endpoints
Call Quality MOS
4.2+
Continuously maintained
Voice Uptime
99.99%
Contractual SLA
Open Alerts
0
All voice systems clear

// Plan Comparison

The right phone system for your scale.

Every plan is fully managed — choose based on seat count, call complexity, and integration needs.

Legacy PBX
On-prem hardware
Cloud-Only App
Hosted SaaS
The InfoNet Omni
Hosted PBX — fully managed
Logic
A PBX in a closet with PRI lines and a maintenance contract from 2005.
A hosted softphone app over whatever internet you have.
Hosted PBX delivered over a network we own and run.
Call Quality
Decent — when the hardware is healthy.
Quality follows your internet; choppy on a bad day.
QoS-prioritized voice on a managed path — consistent quality at every site.
Adds, Moves & Changes
Truck rolls and change orders for every new extension.
Self-service portal — until something breaks.
Self-service when you want it; a human engineer when you don't.
Reliability & Failover
PBX in a closet = single point of failure.
Redundant cloud, but only as good as your internet.
Redundant platform plus 5G + fiber failover on the network path.
Compliance
Bolt-on recording appliances, manual e911 updates.
SaaS-only — network e911 and recording integration are your problem.
Recording, retention, and e911 wired into both the app and the network.
Accountability
Phone guy + carrier + interconnect tech — three numbers to call.
"Open a ticket. We don't own the carrier."
One number — we own the PBX, the SIP, and the fiber.
Get a Phone System Proposal

// Key Features

Everything included. Nothing to manage.

Every feature is actively monitored with guaranteed SLAs and 24/7 NOC oversight.

Hosted PBX, Fully Managed
Cloud phone system with auto-attendant, call groups, ring groups, and IVR. Zero hardware, zero maintenance — deployed and managed by InfoNetworks from day one with no upfront investment.
Auto-Attendant & Call Routing
Professional multi-level auto-attendants and intelligent call routing keep callers reaching the right person every time — configured and updated by our team, not yours.
Voicemail-to-Email & Softphone
Every voicemail transcribed and delivered to email automatically. Full mobile softphone access means your team is reachable from any device, anywhere — without forwarding chaos.

// How It Works

Provision to live in under 30 days.

We provision your hosted PBX and port your numbers in under 30 days — zero disruption, zero hardware, and full 24/7 NOC coverage from day one.

Step 01
Discovery & Design
We audit your existing phone infrastructure, map extension and seat requirements, and design a hosted PBX architecture built around your actual call flows — not a template.
Step 02
Provision & Configure
We provision all extensions, call groups, auto-attendants, and integrations. Your numbers are ported with zero service interruption during the cutover window.
Step 03
Monitor & Manage
24/7 NOC continuously monitors call quality (MOS), line availability, and failover readiness. Every incident is handled before it reaches your users.

// Products

What's included

Every product is actively managed with guaranteed SLAs and 24/7 NOC oversight.

Phone System
Hosted PBX with enterprise features — auto-attendant, call groups, voicemail-to-email, and mobile softphone — all managed and monitored 24/7.
Learn more
Analog Lines
POTS line management and replacement — keep legacy analog devices operational or migrate to SIP trunks with full number portability and uninterrupted service.
Learn more
Unified Communications
Voice, video, chat, and presence unified across your organization — deep integrations with Microsoft Teams, Zoom, and leading UCaaS platforms, all managed by InfoNetworks.
Learn more
Fax Services
Secure cloud fax replacing physical machines — send and receive via email, web portal, or API. HIPAA-compliant with full audit trails and zero hardware maintenance.
Learn more

// Why It Matters

Voice infrastructure that just works

99.99%
Voice Uptime
Carrier-grade reliability with redundant infrastructure, automatic failover, and proactive monitoring — your lines stay up.
MOS>4.2
Call Quality
Continuous MOS scoring and QoS enforcement mean every call sounds clear — we catch quality issues before your users do.
0 Unmanaged
Lines
Every line, circuit, and endpoint in your environment is inventoried, monitored, and managed — no shadow infrastructure.

// Ready to simplify communications

Your entire voice infrastructure,
fully managed.

Talk to an InfoNetworks engineer — we'll design a communications plan built around your environment.

Schedule a consultation