// Managed Communications

Hosted PBX, fully managed.

Enterprise-grade cloud phone system with auto-attendant, call groups, voicemail-to-email, and mobile softphone.

Stop managing phone systems and start managing your business. We deploy, configure, and operate every extension, call flow, and integration — with 24/7 NOC monitoring and contractual SLAs on call quality.

All Systems Operational

Voice Uptime 99.99%

MOS Score 4.2+

Hosted PBX Auto-Attendant Voicemail-to-Email Call Groups Softphone 24/7 NOC

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PBX Fleet Monitor Live

Extensions Active

8,240+

All provisioned

MOS Score

4.28

Above SLA threshold

Calls Today

24,812

Across all clients

Voice Uptime

99.99%

All systems clear

Call Volume (12mo)

JanAprAugNow

Inbound14,320

Outbound8,941

Internal1,551

Extension Groups

Group	Ext.	MOS	Status
Sales Ring Group	248	4.31	Healthy
Support Queue	184	4.28	Healthy
Executive Suite	42	4.35	Healthy
Remote Workers	1,204	4.19	QoS Watch
Auto-Attendant IVR	—	—	Active

Live Activity

PBX failover test passed — all 12 sites3m ago

Auto-attendant menu updated — Client A14m ago

MOS alert cleared — QoS policy adjusted28m ago

New extension batch provisioned — 42 seats1h ago

Voicemail-to-email delivery confirmed — all clients2h ago

// Plan Comparison

The right phone system for your scale.

Every plan is fully managed — choose based on seat count, call complexity, and integration needs.

Legacy PBX

On-prem hardware

Cloud-Only App

Hosted SaaS

The InfoNet Omni

Hosted PBX — fully managed

Logic

A PBX in a closet with PRI lines and a maintenance contract from 2005.

A hosted softphone app over whatever internet you have.

Hosted PBX delivered over a network we own and run.

Call Quality

Decent — when the hardware is healthy.

Quality follows your internet; choppy on a bad day.

QoS-prioritized voice on a managed path — consistent quality at every site.

Adds, Moves & Changes

Truck rolls and change orders for every new extension.

Self-service portal — until something breaks.

Self-service when you want it; a human engineer when you don't.

Reliability & Failover

PBX in a closet = single point of failure.

Redundant cloud, but only as good as your internet.

Redundant platform plus 5G + fiber failover on the network path.

Compliance

Bolt-on recording appliances, manual e911 updates.

SaaS-only — network e911 and recording integration are your problem.

Recording, retention, and e911 wired into both the app and the network.

Accountability

Phone guy + carrier + interconnect tech — three numbers to call.

"Open a ticket. We don't own the carrier."

One number — we own the PBX, the SIP, and the fiber.

// Key Features

Everything included. Nothing to manage.

Every feature is actively monitored with guaranteed SLAs and 24/7 NOC oversight.

Hosted PBX, Fully Managed

Cloud phone system with auto-attendant, call groups, ring groups, and IVR. Zero hardware, zero maintenance — deployed and managed by InfoNetworks from day one with no upfront investment.

Auto-Attendant & Call Routing

Professional multi-level auto-attendants and intelligent call routing keep callers reaching the right person every time — configured and updated by our team, not yours.

Voicemail-to-Email & Softphone

Every voicemail transcribed and delivered to email automatically. Full mobile softphone access means your team is reachable from any device, anywhere — without forwarding chaos.

// How It Works

Provision to live in under 30 days.

We provision your hosted PBX and port your numbers in under 30 days — zero disruption, zero hardware, and full 24/7 NOC coverage from day one.

Step 01

Discovery & Design

We audit your existing phone infrastructure, map extension and seat requirements, and design a hosted PBX architecture built around your actual call flows — not a template.

Step 02

Provision & Configure

We provision all extensions, call groups, auto-attendants, and integrations. Your numbers are ported with zero service interruption during the cutover window.

Step 03

Monitor & Manage

24/7 NOC continuously monitors call quality (MOS), line availability, and failover readiness. Every incident is handled before it reaches your users.

// Why It Matters

Voice infrastructure that just works

99.99%

Voice Uptime

Carrier-grade reliability with redundant infrastructure, automatic failover, and proactive monitoring — your lines stay up.

MOS>4.2

Call Quality

Continuous MOS scoring and QoS enforcement mean every call sounds clear — we catch quality issues before your users do.

0 Unmanaged

Lines

Every line, circuit, and endpoint in your environment is inventoried, monitored, and managed — no shadow infrastructure.

// FAQ

Common questions

What's involved in moving to a cloud phone system?

We design the call flows, port your numbers, provision phones and apps, and cut over with minimal downtime - then manage and support the system for you.

Can we keep our numbers?

Yes, we port all existing numbers so customers and partners see no change.

What about multi-location call routing?

Built in. Calls route across all your sites as one system, with auto attendants, IVR, and after-hours handling configured to your business.

// Ready to simplify communications

Your entire voice infrastructure,
fully managed.

Talk to an InfoNetworks engineer — we'll design a communications plan built around your environment.

Design your Technology