// Managed Communications

Cloud fax, fully managed.

HIPAA-compliant cloud fax with zero hardware — send and receive via email, web portal, or API with full audit trails.

Eliminate physical fax machines and the compliance risk that comes with them. We migrate your fax numbers, configure your gateway, and manage the entire service — with 99.99% uptime and HIPAA-compliant delivery built in.

Gateway Operational

Uptime 99.99%

Success Rate 99.8%

Cloud Fax HIPAA Compliant Email Delivery API Integration Audit Trail 24/7 NOC

Design your Technology View products

Fax Gateway Monitor Live

Faxes Today

2,841

Sent & received

Success Rate

99.8%

Above SLA threshold

Compliance

HIPAA ✓

Fully certified

Uptime

99.99%

Gateway clear

Fax Volume (12mo)

JanAprAugNow

Inbound1,640

Outbound980

API Delivery221

Fax Routes

Route	DIDs	Today	Status
General Fax	48	1,240	Healthy
Medical Records	24	820	HIPAA ✓
Legal Documents	12	410	Healthy
API Endpoints	8	221	Active
Archive Route	4	150	Monitored

Live Activity

HIPAA compliance scan passed — all routes clear5m ago

New fax number ported — Client D, 6 DIDs20m ago

Gateway failover test passed — all routes responsive38m ago

API delivery webhook configured — Client E1h ago

Monthly audit trail export completed — all clients2h ago

// Cloud Fax Comparison

Secure digital fax at any volume.

Every plan delivers HIPAA-ready fax with zero hardware — choose based on page volume, compliance requirements, and retention needs.

Legacy Fax

Physical machines & copper

Cloud-Only Fax

3rd-party SaaS

The InfoNet Omni

Managed cloud fax

Logic

Physical fax machines and fax servers tethered to copper.

A SaaS app riding over whatever internet you happen to have.

Cloud fax fused with the same managed network that carries it.

Compliance

HIPAA-by-accident; audit logs trapped on a server in a closet.

HIPAA-attested SaaS, but the network path is unmanaged.

HIPAA, encryption, and audit trails — end-to-end across app and network.

Hardware Footprint

Fax machines, fax servers, dedicated copper, ongoing maintenance.

Zero on-prem hardware — but zero on-prem support either.

Zero hardware, and your team isn't on the hook for delivery.

Delivery Reliability

Hangs on the copper plant; busy signals and partial sends.

Best-effort delivery over the public internet.

Guaranteed delivery on a managed network — retry, recover, log.

Volume & Scale

Each line caps you; more pages = more hardware.

Page-tiered plans with overage surprises.

Scale volume without re-provisioning — capacity grows with you.

Accountability

One vendor for the fax server, another for the copper.

"Check your internet connection."

One number for the fax service and the network underneath it.

// Key Features

No hardware. No compliance risk. No maintenance.

Cloud fax with enterprise delivery options and HIPAA compliance built into every transmission.

Cloud Fax, Zero Hardware

Replace every physical fax machine with a cloud gateway — no equipment to manage, no toner, no paper jams. Send and receive via email, web portal, or API from any device, anywhere.

HIPAA Compliance Built In

Every transmission encrypted in transit and at rest. Audit trails, access controls, and BAA documentation included — keeping healthcare, legal, and financial fax workflows fully compliant by default.

API Integration & Delivery

Native API and webhook delivery mean faxes flow directly into your EHR, CRM, or document management system — automating workflows that previously required manual processing and physical handling.

// How It Works

Number transfer to live in under 2 weeks.

We port your fax numbers, configure your cloud gateway, and go live with HIPAA compliance and 24/7 monitoring — replacing every physical machine with zero service interruption.

Step 01

Number Transfer

We inventory your existing fax numbers, initiate porting with your current carrier, and keep service continuous throughout the transfer window — no missed faxes during cutover.

Step 02

Gateway Configuration

We configure your cloud fax gateway — routing rules, delivery methods (email, portal, API), HIPAA encryption settings, and integrations with your existing business applications.

Step 03

Managed & Monitored

24/7 NOC monitors delivery success rates, gateway availability, and compliance posture. Every failed transmission is investigated and resolved before it impacts your operations.

// Why It Matters

Voice infrastructure that just works

99.99%

Voice Uptime

Carrier-grade reliability with redundant infrastructure, automatic failover, and proactive monitoring — your lines stay up.

MOS>4.2

Call Quality

Continuous MOS scoring and QoS enforcement mean every call sounds clear — we catch quality issues before your users do.

0 Unmanaged

Lines

Every line, circuit, and endpoint in your environment is inventoried, monitored, and managed — no shadow infrastructure.

// FAQ

Common questions

Can we get rid of our fax machine and analog fax line?

Yes. We move you to secure eFax that sends and receives from email or a portal, with encryption and audit trails - useful for HIPAA and other compliance needs.

Will our existing fax numbers carry over?

Yes, we port your numbers so partners and patients see no change.

Is eFax compliant for healthcare and legal?

Yes. It is encrypted in transit and at rest with delivery records, which supports HIPAA and similar requirements.

Cloud fax, fully managed.

Secure digital fax at any volume.

No hardware. No compliance risk. No maintenance.

Number transfer to live in under 2 weeks.

What's included

Voice infrastructure that just works

Common questions

Can we get rid of our fax machine and analog fax line?

Will our existing fax numbers carry over?

Is eFax compliant for healthcare and legal?

Your entire voice infrastructure,
fully managed.

Cloud fax, fully managed.

Secure digital fax at any volume.

No hardware. No compliance risk. No maintenance.

Number transfer to live in under 2 weeks.

What's included

Voice infrastructure that just works

Common questions

Can we get rid of our fax machine and analog fax line?

Will our existing fax numbers carry over?

Is eFax compliant for healthcare and legal?

Your entire voice infrastructure,fully managed.

Your entire voice infrastructure,
fully managed.