// Managed Connectivity

Dedicated Internet Access.
No compromises.

Q: What is dedicated internet access (DIA)?

A private, symmetrical internet connection reserved entirely for your business, usually delivered over fiber, with committed bandwidth, guaranteed speeds, and an uptime SLA — not shared, best-effort bandwidth. InfoNetworks procures, installs, and manages the circuit end to end, with 24/7 NOC monitoring.

Q: What's the difference between dedicated and shared (broadband) internet?

Shared broadband splits capacity with everyone on the local node and is sold as "up to" speeds, so it slows when demand peaks and upload is usually far slower than download. With DIA, the speed you buy is the speed you get, up and down, all the time, backed by contract. It is the right choice for VoIP, cloud apps, and multi-site work that cannot tolerate slowdowns.

Q: Can DIA include a backup connection?

Yes. For mission-critical sites we recommend pairing DIA with a diverse backup circuit and automatic failover, so a circuit issue never takes you offline. For full redundancy, we multi-home over BGP across two or more upstream providers.

Q: Can DIA come with managed Wi-Fi?

Yes. Beyond the circuit, we can supply and manage the network inside your site — access points through Hardware as a Service, and guest Wi-Fi isolated from your business network — so the connection and the Wi-Fi sit with one provider and one bill.

Q: How fast can we get dedicated internet installed?

Where fiber is already lit to the building, 30-45 days. Where construction is required, 60-120 days. We start the carrier process immediately and communicate milestones weekly.

Q: What speeds are available?

Typical deployments range from 100 Mbps to 10 Gbps symmetric. Most businesses land between 500 Mbps and 2 Gbps. We size based on current usage plus growth headroom.

Q: Is it monitored, and what happens if the circuit goes down?

Yes, 24/7. Our NOC detects an outage within minutes, opens a carrier ticket, and coordinates repair, and SLA credits apply for qualifying outages. With a backup connection in place, automatic failover keeps you online while the circuit is restored.

Symmetric, committed bandwidth that belongs entirely to you — a dedicated connection with no contention, no burst throttling, no shared last mile.

DIA gives your business internet performance you can actually plan around. InfoNetworks procures, installs, and manages DIA circuits end-to-end — with committed symmetric bandwidth, BGP routing, optional multi-homing, and 24/7 NOC oversight on every circuit.

All Circuits Active

Committed BW 10Gbps

Uptime 99.99%

Dedicated Internet Symmetric Bandwidth BGP Routing Multi-Homing 24/7 NOC

Design your Technology View products

Internet Monitor Live

Active Circuits

Managed DIA circuits

Committed BW

10Gbps

Fully committed

Utilization

41%

Healthy headroom

Active Alerts

All clear

Utilization 24h (Gbps)

06:0012:0018:00Now

Primary Circuits14

Multi-homed3

In Provisioning1

Circuit Status

Location	Speed	Util	Status
HQ — Chicago	10 Gbps	38%	Active
DC — Ashburn	10 Gbps	52%	Active
Branch — Dallas	1 Gbps	29%	Active
Branch — LA	1 Gbps	41%	Active
Branch — Boston	500 Mbps	33%	Active
Remote — Tampa	500 Mbps	18%	Provisioning

Live Activity

BGP session stable — Ashburn, both upstreams active5m ago

Tampa circuit provisioning — carrier ETA 2 days30m ago

Capacity review complete — HQ headroom confirmed2h ago

SLA report delivered — 99.99% uptime all circuits4h ago

Upgrade completed — Dallas from 500 Mbps to 1 Gbps8h ago

// Compare Options

Why Choose InfoNet DIA

See how dedicated internet compares across intelligence, performance, and accountability.

The InfoNet Omni

Managed DIA — end-to-end

Legacy Monopoly

ILEC — incumbent provider

Commodity Carriers

CLEC — resold bandwidth

Intelligence

Real-time telemetry: latency, jitter, throughput

No visibility; circuit is just an ID

Inherited monitoring from upstream carrier

Provisioning Speed

Weeks via pre-qualified routes and POPs

90–180 days construction

Same delays due to dependency

Bandwidth & Performance

True uncontended bandwidth

Oversubscribed despite "dedicated" claims

Performance depends on source provider

Latency & Jitter

Optimized backbone with consistent latency

Best-effort routing

Variable and unknown paths

SLA & Accountability

99.99% SLA with proactive credits

Credit-based SLA with friction

Pass-through SLAs

Support Model

Fast-response engineering team

Slow escalation, delayed dispatch

Outsourced support

// Key Features

Dedicated Internet. No shared capacity.

Your bandwidth is committed, your circuit is uncontended, and your uptime is contractually guaranteed.

Committed Symmetric Bandwidth

Equal upload and download speeds — committed, not burst. Your DIA circuit delivers the same performance at 3am and 3pm. No shared contention ratios, no throttling at peak times, no surprises on your monthly utilization graph.

BGP Routing & Multi-Homing

BGP configuration, route advertisement, and multi-homing across two or more upstream providers handled entirely by InfoNetworks. Single-circuit resilience or full multi-homed redundancy — we design and manage it all.

Circuit-to-Edge Management

From carrier circuit to edge router configuration, every layer is managed under a single SLA. NOC monitors circuit health 24/7, escalates to carriers on your behalf, and ensures any degradation is resolved before your users feel it.

// How It Works

From assessment to live circuits.

We assess your bandwidth needs, procure circuits from the best carriers at each location, install and configure edge routing, and hand you fully managed dedicated internet — monitored 24/7 from day one. For mission-critical sites, we pair the circuit with a diverse backup connection and automatic internet failover.

Step 01

Assess

We survey carrier availability at your address, compare options across multiple providers, and analyze your current internet usage, peak utilization patterns, latency requirements, and redundancy needs to recommend the right circuit speed, carrier mix, and routing architecture for each location.

Step 02

Procure

Circuit ordering, carrier negotiations, installation scheduling, and CPE deployment managed entirely by InfoNetworks — including permits and build costs where construction is needed. We have existing relationships with all major carriers and handle every step so your team doesn't have to.

Step 03

Manage

24/7 circuit monitoring, proactive carrier escalation, BGP management, capacity planning, and monthly SLA reporting. If anything degrades, we open the ticket before you notice. We own the outcome — you get reliable internet and a single number to call when anything needs attention.

// Why It Matters

Internet that performs when it has to

100%

Committed Bandwidth

Every Mbps purchased is yours — committed, symmetric, and uncontended around the clock. No burst windows, no shared capacity pools.

99.99%

Uptime SLA

Contractual availability backed by 24/7 NOC monitoring. Carrier escalation handled by InfoNetworks — you get resolution, not status pages.

<4hr

Mean Time to Restore

Sub-4 hour MTTR on circuit outages — NOC-managed escalation with direct carrier relationships ensures fast resolution when issues arise.

// Dedicated vs. Shared

Dedicated internet vs. shared broadband

Business doesn't run on "up to" speeds. Here is what a dedicated connection changes.

Shared broadband

Designed to be fast most of the time: capacity is shared with everyone on the local node, speeds are "up to," and upload is usually far slower than download. Video calls degrade at 2pm when everyone in the building joins meetings.