Business case
Four Seasons General Merchandise is a leader in import, wholesale, distribution, and export within the general merchandise industry, online and offline.
Their showroom and warehouse are located at the heart of the Wholesale District in Downtown Los Angeles. Their 25,000 sq. ft. showroom has on display 10,000 items in 50 categories and subcategories. Five miles away, their 680,000 sq. ft. warehouse ships hundreds of orders daily, from boxes to pallets and full containers.
Four Seasons General Merchandise serves more than 24,000 businesses, such as a dollar stores, discount stores, convenience stores, grocery stores, gift shops, pharmacies, toy stores, supermarkets, importers/wholesalers, nonprofit organizations, and chain and department stores.
Their endpoints were not reliably protected. They needed a reliable, cost effective Cloud PBX solution that included the ability to page employees in the warehouse spaces and enabled outgoing calling from their CRM system.
CyberNet installed CyberSecure on all their endpoints providing a comprehensive solution for protecting their network and providing Management with reports of Network and Employee activities.
We installed our Cloud PBX solution with custom built integration with paging speakers in all the warehouses and an API link to their CRM system. CyberNet’s Cloud PBX app was also installed on employee’s cell phones to add an extra layer of flexibility.
Four Seasons can now monitor the threat, data loss and user activity on all their endpoints from one CyberSecure web interface. Any Four Seasons employee can page the warehouse not only from anywhere in the office using a desk phone but also from anywhere outside the office using CyberNet’s Cloud PBX smart phone app. Four seasons’ CRM system uses a CyberNet built API link from their CRM to our cloud PBX system to make outgoing calls from the CRM’s web interface to customers, making it easier to make calls and improve customer relations.
What you do and what you need
– An overview of our technology & services
– A live demo of our customers results
– Some of the best practices we have provided for our customers
– A guide on how to get your free IT assessment
© 1995-2023 InfoNetworks. All Rights Reserved.