Managed Services

We manage your IT so you can manage your business. It’s that simple. With comprehensive managed solutions and reliable technical support, you can expect step-by-step guidance, seamless communication, strategic partnership and proactive management of your connectivity services to help your business function at the forefront of its industry.

HOW WE CAN HELP

With a full-service team of dedicated engineers, our experts do the troubleshooting so you don’t have to. We understand the need for state-of-the-art systems and services, but know the need for reliable IT solutions to manage these services are just as important, if not more so. InfoNetworks provides support for your IT and network support needs. Your IT problems become our problems, and our solutions become stepping stones on which your enterprise can move forward.

Comprehensive managed communication services, plus the customer service you expect from your IT guys. All packaged into bundles that meet your enterprise’s needs. That’s the infonet difference.

Help Desk Support Tickets & Troubleshooting

When your team experiences technical issues, our 24/7 help desk support is there. We’ve simplified the process in which you ask for and receive troubleshooting assistance so you can expect the support you need, when you need it. If a server goes out, the internet slows down, parts of the system malfunction or you experience any other type of technical issues, our experienced IT professionals are available for on-demand troubleshooting and help desk support. We understand the need for reliable IT support and viable tech solutions and have created a support desk that is easily accessible, and provides quick, reliable and efficient solutions. We offer managed IT solutions for small or large enterprises, because regardless of the size of your business, we understand that no enterprise can afford to sacrifice their time to technical malfunctions.

We differentiate ourselves from other companies by offering full-service technical support on our own services. With InfoNet, our ability to not only provide comprehensive internet services and communication solutions, but also complete management of those services is what sets us apart. Our services are offered in-house, and managed by our full-time, dedicated support staff, so you receive the level of care your company needs to grow.

24/7 Monitoring

By implementing a system that’s available to you 24 hours a day seven days a week, you receive the level of care of an in-house managed services team. The luxury of personalized IT services is part of every packed bundle we offer, because we understand what it takes to get your network functioning optimally. Our team of engineers act as an extension of your business, to manage your company’s daily IT environment that includes but is not limited to maintenance, monitoring and troubleshooting of your servers, networks and internet services. Whatever the problem we provide immediate support 24/7 to provide efficient and reliable solutions for your telecommunication needs. Whether it’s step-by-step guidance, or the need for on-site support, our team works meticulously to resolve your issues. Our dedicated staff analyzes your business’s technical infrastructure to anticipate problems, and troubleshoot them before they even occur. Our proactive approach enables you to work ahead of the curve to ensure the future success of your company.

OnSite Support

We are your trusted partner in navigating your business’s unified communications and network connectivity needs. Our team of technicians offer onsite support for your entire network, to ensure that your voice, security, network quality, and internet are operating optimally. With a proven ability to improve both your enterprise’s functionality and security, our team consists of engineers and technicians who are experts in preventing future problems, and quickly and effectively resolving issues when they arise. Regardless of the size, scale or number of moving parts within your business’s network, we offer comprehensive solutions through trusted onsite support to keep your network secure and performing at its peak. This is trusted support you can rely on year round.

ARE YOU INTERESTED IN MANAGED SERVICES?

Please contact us via contact form or
call our sales team: 333.333.3333

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